Frequently Asked Questions (FAQs)
Got some questions you need answered? Check out these links for what you need to know.
About You & Us (and how happy we could be together)
- Is ContactsForLess an authorized retailer? (And why should I care?)
- Which charities can I donate 51% of my purchase to?
- Tell me more about ContactsForLess & its 51% donation business model!
- Why do I need a contact lens fitting before shopping online?
- Do you offer price protection & price matching?
- Why do your prices change?
- Do you have any deals & promotions ongoing right now?
Ordering & Checking Out
- How do I order?
- How do I repeat a previous order?
- How do I get a PDF copy of my receipt?
- How do I understand my cart?
- What does it mean if I order custom lenses/ special lenses?
Shipping & Returns
- What shipping options do you offer? How do I get free shipping? Etc.
- What is your Return Policy?
- What is the Handling & Replacement Fee
- How do I return my contacts?
- Where’s my package?
- Why are my contact lenses tearing/ ripping?
- Are my contact lenses defective?
- Which contact lenses have been discontinued?
Didn’t get your question answered? Contact Us!