FAQs - How Can We Help You?
Buy Contact Lenses & Save the Planet.
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FAQs

How Can We Help You?

If you have any additional questions or comments, please contact us.

IMPORTANT NOTICE: We here at ContactsforLess.ca STRONGLY RECOMMEND THAT EACH AND EVERY CUSTOMER seek the advice of a licensed Optometrist to receive a proper contact lens fitting BEFORE buying any contact lenses online. We do NOT RECOMMEND that you “try out” or “test” contact lenses by buying them online. This is both unsafe, a potential waste of money and can potentially cause damage to your eye. Always seek the advice of an eyecare professional before using any contact lens products.

Answers  to Important Questions

Question: 

Is ordering different with ContactsForLess.ca than with other online contact lens?

Answer:

Yes and No.

Organisation List, Drop down menu1. When you buy with ContactsForLess.ca – ordering contact lenses is exactly the same as with any other site.  Pick your contact lenses, give us your prescription and tell us how many you want.  It is super easy.

2. The ONE DIFFERENCE is that on the CHECKOUT SCREEN (at the very end of the process) you have a chance to pick the charity or non-profit organization you wish us to spend some of our profits to.  See the box on the right.  You can do nothing and the “Charity of the Month” will receive our profits.  However if you so decide, you can pick one of many wonderful organizations, all of whom need our help to save the planet and improve our world community.

3. REMEMBER – YOU ARE DONATING OUR PROFITS.  You pay no large hidden fees to donate this money!  

4. PLUS we offer FREE shipping on all orders $120 or more! 

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Question:

How long does it take to receive my contact lenses in the mail?

Answer:

Here you go. More information can be found at our SHIPPING PAGE (click here) but here is the basic information you need. If you have any further questions about shipping, be sure to CONTACT US or call us at 1-855-909-2772 .

Method of Shipment Cost Estimated Delivery Time
(*please add 1-4 Days Processing)
Free Standard Shipping
(Orders $100 and over)
FREE 3-9 business days*
Standard Shipping
(Orders UNDER $100)
$7.99 3-9 business days*
Express Shipping
(Canada Post)
$12.99 2-3 business days*


IMPORTANT
: We do not require a signature with your shipping, unless you request it. If you are concerned about the security of your shipment, we will request a signature on your package at NO EXTRA COST. Please include this request in the ORDER NOTES when you checkout.

CONTACTSFORLESS.CA is NOT RESPONSIBLE for any lost or stolen packages that do not require a signature.

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 Question:

Are my purchase Guaranteed? Can I return an order if I need to?

Answer: 

All of our sales are 100% guaranteed. We guarantee that we will have your order 100% right or we will make it right as soon as possible.

We have a very friendly policy of “Return within 60 Days – No Questions Asked”. For more information on our return policy, please Click Here.

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Question:

If I have a question about my order, how do I check my account?  How do I contact ContactsForLess.ca?

Answer:

To check your account, simply Click Here and you will be directed to the “My Account” page.

To contact us, you have many options: Phone, Email and by regular mail.  Please Click Here to be directed to our “Contact Us” page.

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Question: 

What type of Organizations are available to donate the company’s profits to?

Answer:

There are nine different categories of non-profits and charities. There are over 51 organizations in our system as of now. If you would like to suggest an organization or know of a worthy group that should be linked here at ContactsForLess.ca, then please Contact Us and tell us all about it.

Here are the nine different categories of organizations.  To see the ENTIRE list, please Click Here to learn more.

  • Child Welfare
  • Civil Rights & Democracy
  • Environmental
  • First Nations
  • Groups Working in Canada
  • Human Rights
  • Pet & Animal Welfare
  • Population & Family Planning
  • Relief Organizations

If you wish to learn more about how we donate our profits to the organization that you choose, please click here.

…and remember….

We donate Our Profits AND No large hidden fees!

This means you still get amazingly great prices on your contact lenses!  Up to 70% off prices you would pay “over the counter” and some of our prices are the best around!

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