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HOW CAN WE HELP YOU TODAY?

We are rated #1 BEST BY GOOGLE CUSTOMERS  for many reasons. One comment you see over and over in our reviews is that we have awesome customer service and it is true! Here at Contactsforless.ca we take your order (and your satisfaction) very, very seriously. In fact, you are the reason we exist and we know that!

Quick answers on the FAQ page

It is possible that you just have a ,quick question. If so, perhaps try our FAQ page first, since almost every question you could ever ask is answered there in a very organized manner. If you need to track your order and you have created an account with us, simply go to your ORDERS page in your MY ACCOUNT section of our website and get the info you need!

Call, Email or use the form below

If you still need to reach our awesome and award-winning customer service team, that is super easy. There are three ways to send us a message or talk with us directly. Perhaps the easiest way of all is the WEBFORM below. If you would rather send us a direct message from your email account, click this EMAIL link (or get the email address from the bottom of the page) and we will reply just as fast as with the webform!

If you wish to call us directly, feel free to do so. Our phone number is directly below and our team is ready and able to give you a hand with any issues, questions or concerns you may have.

call us directly 1-855-909-2772

Our customer service team is available Monday – Friday, Pacific Standard Time (Vancouver, BC) from 9am – 5pm. Please keep in mind if you are calling us from Eastern Canada, that is 12pm – 8pm Eastern Standard Time. 


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When you email us, we try to get back to you the same day, but sometimes it might be the next business day if you email us after 3pm PST or on a Friday afternoon. However email is a great way to reach us. [email protected]

If you use HOTMAIL, LIVE or MSN email, we recommend that you add [email protected] and [email protected] to your ADDRESS BOOK to ensure proper email delivery. Since we are a major Canadian online company, our emails can sometimes end up in JUNK or SPAM folders.

Just a reminder that you can call us directly and if you have click-to-call enbled on your computer or phone, you can simply click the number below. If not, then use those awesome fingers of yours and dial us.  

1-855-909-2772

Just a friendly reminder (as stated above), our customer service team is available Monday – Friday, Pacific Standard Time (Vancouver, BC) from 9am – 5pm. Please keep in mind if you are calling us from Eastern Canada, that is 12pm – 8pm Eastern Standard Time. 

HOLIDAYS AND LONG WEEKENDS

Please also know that if you contact us just before or during a holiday or a long weekend (statutory holidays), then it may take us just a bit longer to resond. We have a very dedicated but relatively small staff of very efficient and friendly customer service staff members. We receive sometimes hundreds of communications per day sometimes, which means we are always doing the very best we can for you Canada.

Our customer service team is available Monday – Friday, Pacific Standard Time (Vancouver, BC) from 9am – 5pm. Please keep in mind if you are calling us from Eastern Canada, that is 12pm – 8pm Eastern Standard Time. 


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PRESS INQUIRIES

For press and media inquiries, you can reach us at [email protected].

CORPORATE OFFICES CAN BE REACHED BY WRITING TO:

The Contactforless Retail Corporation
108 – 12388 Pattullo Place
Surrey, BC V3V 8C3

© 2022 Contactsforless.ca All rights reserved.

Contactsforless.ca is an official distributer for Acuvue, Alcon, Bausch & Lomb, and Coopervision. 

Thank you to all of our online contact lens customers here in Canada. When you buy contacts with us, you are helping us help the world. THANK YOU!

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