Free Shipping On All Orders $90 or more!
Express Shipping guaranteed to take place within 7 business days or the Express Shipping is totally FREE!*
ORDERS MAY REQUIRE UP TO 5 BUSINESS DAYS FOR PROCESSING
We always ship any products that we receive or have in stock the VERY SAME DAY. However, please note that processing times can vary depending on the product. Sometimes your exact product is not “in stock” and we must have it air couriered to us from the manufacturer. A “Business Day” is defined as a weekday (Monday through Friday) that is also not a federal or provincial (statutory or “Stat”) holiday.
EXPRESS SHIPPING GUARANTEE:
* We guarantee that your product will be shipped within 7 business days from the date of the order OR we will EXPRESS SHIP THE PRODUCT TO YOU FOR FREE. This means we will immediately REFUND you the cost of your express shipping and still send your product via EXPRESS SHIPPING. If you did not qualify for free shipping by purchasing at least $90 of products in your order, then we will refund the difference between Express Shipping ($12.99) and Standard Shipping ($7.99) which is refund of $5.00. Also please note that a “Business Day” is defined as a weekday (Monday through Friday) that is also not a federal or provincial (statutory or “Stat”) holiday.
Need a “Signature Required”? Just tell us in your order notes!
|Method of Shipment||Cost||Estimated Delivery Time
Orders may take up to 5 days to process
|Free Standard Shipping
(Orders $90 and over)
|FREE||3-9 business days*|
(Orders UNDER $90)
|$7.99||3-9 business days*|
(FedEx or Canada Post)
|$12.99||2-3 business days*|
Standard Shipping = Canada Post Expedited
Express Shipping = Canada Post Xpress Post
LONGER PROCESSING FOR MULTIFOCAL, TORIC & XR LENSES
Please know that these specialty lenses can take a bit longer, due to the fact that they are rarely “in stock”. These types of products can often be “backordered” or be in the process of being manufactured. We will ALWAYS tell you what is going on with your order. ALWAYS!
IMPORTANT – PLEASE READ BEFORE ORDERING:
To learn more about our 60 Day Return & Terms/Conditions, please click here.
2-5 Days for Processing may be applied to your shipping times but can vary with every order.
Questions? Call us at 1-855-909-2772. We are always happy to answer your questions.
*All shipping times are estimates and can vary for many reasons including (1) time of year (2) weather in Canada (3) type of lens you have ordered. Some contact lenses are rarely ordered and therefore are not always ‘in stock’ and therefore an additional 2-4 days may be required to have the lenses produced and/or shipped to us from the manufacturer. Signatures for packages are not required. However, you can request to have your package signed upon delivery by leaving a note at checkout. You MUST have a safe and secure location where your package or a delivery notice can be securely left for you.
If your product is stolen or lost in transit, we will always do everything we can to assist you. We are always here to help and to make sure your ordering and receiving is as smooth and as fast as possible. However please note that Contactsforless.ca is NOT RESPONSIBLE FOR INADEQUATE MAIL DELIVERY OPTIONS and is NOT LIABLE FOR LOST OR STOLEN PACKAGES. If your package cannot be delivered due to the customer not having a safe and secure mail box or mail facility, we will not replace the shipment or refund the payment. Any failures to deliver result in an investigation being filed with Canada Post and can result in at least 20 days before a resolution is determined.
If you have any immediate questions or concerns regarding your shipment, please call us directly at:
**IMPORTANT: Please note that Biofinity XR Toric (as well as other XR “made to order” lenses are manufactured in the U.K. and Ireland. Therefore there is usually a 4 to 6 week waiting period before the lenses are created and sent to our offices. We always ship any product we receive the very same day we receive it.